Customer Stories
Xceed Successfully Renews PCI DSS v4.0.1 for the Fifth Consecutive Year with the Help of Zerosploit MEA
Xceed has successfully renewed its PCI DSS v4.0.1 certification for the fifth consecutive year, reaffirming its commitment to maintaining the highest standards of payment card data security and regulatory compliance across its operations. Partnering with Zerosploit throughout the certification journey, Xceed once again demonstrated its ability to uphold a robust and consistent security posture, further strengthening its reputation as a trusted Business Process Outsourcing (BPO) provider serving clients across the region.
In their own words
“Maintaining PCI DSS certification for the fifth consecutive year is a significant achievement for Xceed, reflecting our unwavering commitment to protecting our clients’ data and delivering services that meet the highest international security standards. This achievement demonstrates the strength for our security culture and operational excellence and consistent governance across our regional operations. We appreciate Zerosploit’s collaborative approach and expertise, which played an important role in making this milestone possible.”
About Xceed
Xceed is a leading global Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, delivering multilingual customer care, digital customer engagement, back-office, and shared services to clients across a wide range of industries. With a presence across Egypt, Morocco, Mauritius, Saudi Arabia, the UAE, and India, Xceed supports organizations through secure, scalable, and technology-driven solutions.
Trusted by leading organizations to manage sensitive customer information, Xceed is committed to maintaining the highest standards of information security, regulatory compliance, and operational excellence. The company's continued investment in internationally recognized certifications, robust governance frameworks, and continuous improvement reinforces its position as a trusted partner for organizations operating in highly regulated industries.
Overview
PCI DSS compliance is a cornerstone of Xceed's information security strategy, reflecting the organization's commitment to protecting payment card data and maintaining client confidence. Achieving PCI DSS v4.0.1 certification for the fifth consecutive year demonstrates Xceed's ongoing dedication to operational excellence, continuous improvement, and the consistent application of internationally recognized security controls across its regional operations.
The Challenge
Maintaining PCI DSS compliance across a large, multi-location organization requires continuous coordination, rigorous governance, and a disciplined approach to evidence collection and control validation. Xceed successfully aligned teams across its regional operations while maintaining a consistent compliance posture and completing the certification process efficiently.
The Solution
Zerosploit partnered closely with Xceed throughout the renewal process, providing compliance guidance, validating controls, supporting evidence collection, addressing identified gaps, and ensuring audit readiness. Through structured planning and close collaboration, Xceed maintained a consistent, audit-ready security posture.
Outcomes
Xceed successfully renewed its PCI DSS v4.0.1 certification, marking a fifth consecutive year of compliance.
Beyond the certification itself, the business impact was tangible:
- Successful PCI DSS v4.0.1 renewal, sustaining an unbroken five-year compliance track record.
- Consistent implementation and validation of PCI DSS controls across Xceed's certified operations.
- Streamlined audit preparation through structured evidence collection and collaboration.
- Strengthened security governance and compliance processes.
- Continued assurance for clients that their payment card data is protected through internationally recognized security standards.
By continuously investing in compliance, governance, and information security, Xceed demonstrates its commitment to protecting client data and delivering trusted, secure business process outsourcing services across the region.